I’m fond of saying that the two iron laws of modernity are 1) things are getting better, and 2) people think they’re getting worse.
One more piece of evidence that these laws hold: this article complaining about Siri. Siri is a voice-activated program that comes with new iPhones. Users can ask their phone where, say, the nearest Thai restaurant is. Just say it out loud. No typing. In seconds, Siri gives out a dozen options, with maps, directions, and even menus.
It’s an amazing piece of technology, and it will only improve in the coming years. And this guy grouses that Siri “won’t tell me how much battery life is left, or turn my Wi-Fi antenna on or off.” What an astonishing mindset. It is disheartening that when faced with such cool innovations, people invariably find ways to complain about them.
On the other hand, if consumers weren’t such harsh sovereigns, many of today’s innovations might never happen in the first place. Modernity’s second iron law — people think things are getting worse — is a double-edged sword.